Where are you located?

We are located at 2 Northern Dr, Troy, NY 12182 (Capital Region), and offer pick ups for pre-orders at our fully licensed & inspected commercial kitchen. At this time, we do not have a storefront.

How do I store my cookies?

Our cookies have a great shelf life since they're so thick, but we recommend freezing after 4-5 days as they are a perishable product, made without preservatives or stabilizers. They freeze beautifully for several months! If you like a thick cookie dough type cookie, enjoy at room temp or cold. If you like a warm, gooey cookie, microwave for 15 seconds of pop in a 350 degree oven for 5-7 minutes.

Do you ship?

Nationwide shipping is available! Please click here for more info on shipping. If you're local, you can pick up from our kitchen in Troy from Thursday-Saturday.

Are your cookies allergy safe?

Our kitchen is NOT allergen free. Cross contamination is always possible and we do not consider our product allergy safe. Stay tuned for a gluten free cookie in the future!

Do you do custom orders?

Yes! Everyone loves cookies, which makes them a perfect option for gifting & events. Click here for more info!

How do I order?

We restock cookies on our website weekly on Sunday at 8 PM EST. We sell out quickly, so be sure to set an alarm! We always post a 24 hour heads up, as well as any special cookie drops or events, on Instagram @cookietherapyalb.

What are the nutrition facts?

We are not required to calculate nutrition facts for our product, but suffice it say, these are not low calorie cookies!

Can we collab?

If you're a local restaurant, artisan food maker, blogger, etc., shoot us an email. We love cookie collabs!

Our jam is coming up with all sorts of inventive, creative, fun cookie variations. Our flavors are constantly changing, with 6 flavors included in each drop. Here are some of the flavors we’ve featured in the past. Follow along on Instagram @cookietherapyalb to see what we’re baking this week!